Seena Plus is a recurring subscription (weekly, monthly or yearly). You can cancel anytime through the billing portal linked in your receipt email, or by writing to [email protected]. Cancellation stops all future charges; your Plus access stays active until the end of the period you've already paid for. Cancelling is not a refund — it simply prevents the next renewal.
Because Seena delivers personalized digital content immediately, refunds for periods where Plus features have already been used are generally not provided, except where required by law. Nothing in this policy limits any non-waivable rights you have under the consumer-protection laws of your country of residence.
Email [email protected] from the address you used to sign in (or use /help in the Telegram bot) and include the receipt for the charge. We respond within a few business days. Approved refunds are returned to your original payment method by our payment partner (Stripe, or the one named on your receipt); depending on your bank this typically takes 5–10 business days to appear.