PRIVACY POLICY
Effective date: October 6, 2026
Data controller: Lunera Ventures LLC (Wyoming, USA)
This Policy covers Seena on the web and in the Seena apps for iOS and Android.
1. WHAT WE COLLECT
- Registration data: your name, date, time and place of birth, and an
account identifier — your email address (including when you sign in with
Apple or Google) — needed to sign you in, build your birth chart and personalize
readings. Birth date, time and place are stored encrypted at rest.
- Your messages: the questions and messages you send to the Service,
and which features you use — needed to answer you and to make future answers more personal.
This includes what you save in your journals (for example the Dream Journal and your
thoughts); you can delete any single entry there at any time.
- Device and usage data: a push token if you turn notifications on, basic
device and app information, and product analytics about how the Service is used (screens
opened, features used). Error reports help us fix crashes.
- Derived profile: based on your messages, the Service automatically
builds a general profile of the topics and emotional tone of your requests — used solely
to make its answers fit you better.
We do NOT collect your phone number, contacts, precise location, or payment card details.
2. HOW WE USE IT
Only to run the Service: generating your readings, remembering the thread of your
conversations, and sending you the notifications you can switch off at any time in your
Profile. We do not sell your data, show ads, or use your data for anything unrelated to
the Service.
3. WHO PROCESSES IT
- Anthropic PBC (USA) — AI text generation. Only the data needed for a
reading is sent; never your contact or payment details.
- Railway Corp. (USA) — application and database hosting.
- Resend (USA) — sending sign-in links and notification emails; only your
email address is shared.
- Apple, Google and Firebase Cloud Messaging — delivering push
notifications to your device; only an anonymous device push token is involved. If you
choose Sign in with Apple or Google, they confirm your identity and share your email
(and name, if you allow it) with us.
- PostHog (USA) — product analytics: which screens and features are used,
tied to a pseudonymous identifier.
- Sentry (USA) — error and crash reports, so we can fix problems.
- Stripe Payments Company (USA) (or another payment partner named at
checkout) — payments. Card data goes to them directly and never reaches us.
- Meta Platforms and TikTok (USA) — advertising measurement. If you arrive
from one of our ads, their pixel on our site, the Meta SDK in our apps, and our server may
report events such as app open, sign-up or purchase (with a hashed email or an anonymous
identifier) so we can see which ads work. On iOS, the advertising identifier (IDFA) is used
only if you allow tracking when the app asks; you can change this any time in iOS Settings
→ Privacy & Security → Tracking. On Android the Meta SDK may use the Google
advertising ID, which you can reset or delete in your device settings. This data is never
used for your readings, and you can opt out — see section 5.
Your data may be processed on servers in the United States and the European Union.
We do not share it with anyone else unless the law requires it.
4. HOW LONG WE KEEP IT
For as long as you use the Service. Delete your data at any time — see below.
5. YOUR RIGHTS
You can access, correct, export or fully delete your data — including
your message history and derived profile. In the app or on the web, open
Profile → Delete account to delete your account and data yourself, or email
[email protected]; deletion is completed
within 30 days. Depending on where you live, you may have additional rights under local law
(e.g. GDPR, CCPA) — we honor requests under those frameworks through the same contacts.
Do Not Sell or Share My Personal Information. We do not sell your data for
money. Reporting ad events to Meta or TikTok (section 3) may count as “sharing” for
cross-context advertising under California law. To opt out, email
[email protected] with the subject
“Do not share” from the address you signed in with — we exclude your account from ad
reporting within 15 days, and nothing else about the Service changes.
6. CHILDREN
The Service is not intended for children under 13. We do not knowingly collect data from
anyone under 13; if we learn we have, we delete it.
7. CHANGES AND CONTACT
The current version of this Policy always lives at this address; material changes will
be announced in the app or by email.
Contact: [email protected]